The students are using the Social Care Network’s digital recording system CHARMS™ alongside simulation activity to get insights into situations faced by social workers and the experience of recording all interactions with clients.
Zoe Yeomans, Lecturer in Practice Learning at Staffordshire University, said: “For social workers it’s the most important part of practice to remember; if you don’t write it down, it didn’t happen! It backs up a social worker professionally and it also backs up the organisation they are working in.
“Accurate records are also important to the people we support as, if they request to see their files, it tells them the story of their lives and explains why things happened the way they did.”
The purchase of the new system has been made possible following a successful bid for Department for Education funding. Zoe is project managing delivery of the CHARMS™ system, on behalf of the West Midlands Social Work Teaching Partnership, to Staffordshire University and eight other university providers. Their experience and evaluation of the system will then be shared in a report.
At Staffordshire University, the system is being used alongside simulation activity which involves students interacting with clients in the Immersive Suite, which can be made to look like a hospital side room, or Community House which replicates a person’s home setting. The true-to-life scenarios increase in complexity as students’ progress through the course from “novice” to “expert” and CHARMS™ will be used to build case files on the clients.
Zoe added: “In practice we are expected to record everything we do, so we’re aiming to provide a platform that supports students to practise that prior to going into placements and practice.”
Social work student Robin Sangha is among those hoping to make a positive difference to people’s lives as a qualified social worker.
He said: “Obviously in real life we’ll be accessing systems quite a lot and looking at case records and this can all be done online and save us a lot of time so it will help us to prepare for the future.”
Mary Shannon, Head of Department for Social added: “We’re delighted to be the trailblazers and learn how to make the most out of this system for the benefit of our students and the wider profession. We’re working closely with Lee Pardy-McLaughlin, Principal Social Worker in Children’s Services at Stoke-on-Trent City council, on this and a number of other initiatives which ensure that our students can hit the ground running when they enter the workplace.”