Money & Guidance - Current students - University of Staffordshire

We have a team of friendly, approachable Money & Guidance Advisors who can help you with any problems or questions you may have whilst studying at Staffordshire University.

You can talk to us about anything; whether it is a personal problem or an academic issue. We work closely with other teams within the University and also with external support agencies too. Between the team we have many years of experience helping students to achieve their goals. We offer quality advice and guidance to you across a very broad range of issues:

Academic rules and regulations

The University's rules, regulations, and procedures relating to all aspects of your time with us.

Complaints and appeals

What to do if you have a complaint, or wish to appeal a decision that has been made by the University.

Exceptional circumstances

If you're experiencing circumstances that are adversely affecting your studies, this procedure explains what you can do.

Homesick

Support if you're struggling with being away from home.

Social media student guidance

The University's guidance on students' social media use.

Student Support Fund

If you find yourself in financial difficulties during your time with us, we may be able to help.

Worried about a friend?

Advice and support on what to do if you have concerns about a friend.

Care Leavers and Estranged Students

Here at Staffordshire University we're committed to supporting students who come from a care background as well as those with little or no family support. provide you with support and guidance throughout your studies and after you graduate.

Money matters

We offer helpful advice on how to manage your money, from useful budgeting tools and getting part-time work, to help with dealing with debt.

We have a dedicated sharepoint which any student with a Staffordshire University email account can access. The sharepoint contains lots of useful information for you so please have a browse through the information.

Cost of Living Funds: We have various cost of living funds available for home, undergraduate students. Click here for further information.

For all students - how to contact us

Students have an opportunity to drop-in to see a Money & Guidance Advisor. (Please note: there are limited slots available so these will be given on a first come, first served basis - students will need to sign up against a booking slot at the relevant location, on the day)

Stoke Drop-in Schedule:

	Time	Location	Notes
Monday	9.30a.m. - 12.30p.m.	CA209, Catalyst Building, Leek Road, Stoke
Wednesday	1.00p.m. - 3.30p.m.	CA209, Catalyst Building, Leek Road, Stoke	* Please note the drop-in for Wednesday 11th December 2024** has been cancelled due staff unavailability
Friday	9.30a.m. - 12.30p.m.	Coalport, Leek Road, Stoke.

Bookable Appointments (online or in-person) for Centre for Health Innovation (Blackheath Lane, Stafford), Staffordshire University London and Stoke Students:

Students can book an appointment (appointments will take place: Face to Face in the Trent Building, Leek Road, Stoke or via Microsoft Teams/Telephone) available every Tuesday morning and Wednesday afternoon. *** Please note: Appointments are only available to book 20 days in advance so please continue to check the link for availability.

Centre for Health Innovation Drop-ins (Blackheath Lane, Stafford):

A Money & Guidance Advisor will be available in CH055, Blackheath Lane every Monday, 9.30a.m. - 4.00p.m.

Staffordshire University London Drop-ins:

In-person drop-ins will take place at the Here East Campus every Thursday between 11am and 3pm: You can find us on the third floor in the Student Services Hub. Please note that the last drop-ins for 2024 will take place on Thursday 12th December 2024. Students can book an on-line appointment, available every Wednesday afternoon, subject to availability.

Email:

Alternatively, you can email the Money and Guidance Team and we will aim to respond to you within five working days.