As student officers, you have access to a range of support services across the University, your police force and from external organisations. When seeking support, it’s important that you make contact as soon as possible and follow the correct channels to ensure the best-placed team member answers your enquiry.
Channels
- Blackboard
- Student Officer Hub (SharePoint)
- Teams call
- Teams message
- Email
- IoP Emergency Helpline
Points of contact
Assessment support - You should contact your Module Leader (named on Blackboard) in the first instance. If they are unavailable, please contact the member of staff named on their 'out of office' message.
Wellbeing concerns - Your wellbeing matters. If you need to speak to someone about wellbeingconcerns, please contact your Work Based Education Officer (WBEO) for PCDA, or your Academic Mentor for DHEP/ DCDHEP.
Exceptional Circumstances - Please complete the EC claim form on e:Vision. You can contact your WBEO or Academic Mentor if you need help completing your claim.
IoP Emergency Helpline - Our emergency helpline is available for student officers to call us regarding urgent issues relating to their studies. A member of the team will be on hand to take calls Monday to Friday (9am-5pm). If the member of staff is unable to answer, or you call outside of these hours, please leave a voicemail and we will get back to you at the earliest opportunity.