First day essentials

Getting around campus

Your line manager will give you the time and location for arrival on your first day as you will need to be granted access to your office building. You should have submitted your photograph to the HR team via your new starters form on the recruitment portal, this will be used to create your Staff ID Card. Your Staff ID Card should be visible at all times when on Campus and will be needed to move around site, this will be issued in your first two weeks of employment, until then campus security will issue you with a temporary pass. When you receive your Staff ID, if there are any areas you cannot access please contact Campus Security who will be able to update the pass as necessary.  

If you need anymore information prior to your start date, please do contact the HR team via askhr@staffs.ac.uk or your new line manager and we will be able to assist you. 

What to wear

We do not operate a formal dress code for employees, other than for those who are provided with a uniform or protective clothing in relation to the role you undertake. However, employees must ensure that their dress is appropriate for the situation in which they are working and that they present a professional image, reflecting sensitivity to customer expectations and perceptions. This may reflect their ethnicity and lifestyle, but should not be provocative and cause offence to those with whom they have contact. Consideration must also be given to the health and safety of both staff and students.

If you do have any questions about what to wear, then please speak to your new manager for further guidance.

Accessing IT

You will have been provided with a username and password to access the University’s IT network and email before you start your employment with the University. Your manager will have arranged for you to be provided with the IT equipment you will require for your role.

The Service Desk in Digital Services is your first point of contact for IT related problems and queries. The service desk can be contacted either by email 3800@staffs.ac.uk or by telephone 01785 353 800. There are also service desks located in the following locations:

• Cadman Building, Stoke-on-Trent Campus
• Blackheath Lane Library and IT Centre, Stafford Campus

Further information about the service desk, including opening times can be found on the IT Helpdesk and IT Call Centre webpages.

As a new colleague, you are required to familiarise yourself with the University’s IT policies and regulations. The link below will take you to our IT and Library policies and regulations, where you will find further information including policies on the acceptable use of our IT, internet and email facilities.

Beacon app

Our free Onboarding App 'Beacon' is a great source of really useful information and will support you as you settle into your new role and find your way around the University. Download the app to keep up-to-date with news and events, find your way around our campus and access a pocket guide to University facilities and services.

Beacon provides the answers to over 1000 frequently asked questions, covering campus facilities and support services.

It is available from Google Play, the App Store, and via the standalone Beacon website.